Achieving unparalleled excellence in medical practice reputation is no small feat; it demands more than clinical proficiency and cultivating exceptional patient interactions. Reputation management requires a practice-wide focus on seemingly minute details such as accurate service charges, precise coding, and comprehensive charge information. These factors wield a substantial influence on a healthcare practice’s reputation. Yes, […]
Tagged in: Patient Experience
Overcoming the Challenge of Patient Boarding in Emergency Departments
The term is patient boarding and the problem is significant. Patient boarding refers to the practice of keeping patients in the Emergency Department after they have been admitted as an inpatient due to staffing and/or bed shortages. In an attempt to raise awareness of this growing problem among policymakers, the challenges facing Emergency Departments from […]
How Technology Aids Patient Engagement
You may think that technology creates a barrier to patient engagement, but studies show the reverse to be true. Let’s start by acknowledging that patients in a growing percentage of the population are shouldered with medical debt. In 2022, for example, the Kaiser Family Foundation reported that more than 100 million adult Americans (58% of […]
